Pitt Ohio prides themselves on maintaining high standards in safety, efficiency, and employee management. When it came to optimizing their HR processes, particularly in handling employment data and transitions between positions, they turned to DriverFacts for a solution. The results have been incredible, and they’re extremely pleased with the positive impact DriverFacts has had on their operations.
We spoke to Jeff Mercadante, VP of Safety & Risk Management, to tell us about improved HR efficiencies with DriverFacts: "I don’t know why everyone doesn’t use DriverFacts. Their ability to display data according to our company policy and customize that display with no charge to us is invaluable. Being able to show an employee's transfer from one position to another, like from a dock worker to a driver, has streamlined our internal processes significantly."
One of the key benefits Pitt Ohio experienced is the substantial time savings for their HR team. Before DriverFacts, they manually created forms and handled all requests themselves, which was time-consuming and led to significant delays in workflow efficiency. Now, DriverFacts manages all their customer service calls and processes requests, reducing processing time by 90-95%. Jeff highlights, “The time saved for our HR team has been a game-changer. They now have more time to focus on strategic tasks.”
Cost savings have also been a crucial factor in their decision to continue using DriverFacts. They were concerned about the potential costs of outsourcing this task compared to handling it internally. However, DriverFacts has proven to be a cost-effective solution, saving significant money while improving efficiency.
The integration capabilities of DriverFacts have been another standout feature. It was essential for Pitt Ohio to work with a company that could seamlessly integrate with their existing data providers. DriverFacts not only met this requirement but also expanded their integration capabilities to align perfectly with their needs.
"We needed a company we could trust, and DriverFacts has proven themselves over 25 years, consistently handling carriers' data with the utmost reliability and security,” Jeff says. “Their dedication to maintaining high standards has made them a trusted partner in our operations."
DriverFacts has transformed how Pitt Ohio handles requests from prospective employers. The customizable, efficient, and cost-effective solutions provided by DriverFacts has not only saved Pitt Ohio time and money but also enhances their overall efficiency. Through partnerships with DriverFacts you too can continue to build a better future for your team one data point at a time.
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